Terms of Use

Terms of Use

Welcome to Scandinavian Shine! By shopping on our website, you accept our purchase and delivery terms. Please read these terms carefully before completing your purchase. If you have any questions, you are always welcome to contact us.

1. Ordering

To make a purchase on our website, you need to add the products you wish to buy to your cart and follow the instructions at checkout. You can choose the payment method and delivery options during checkout. Once your order has been processed, you will receive an order confirmation via email.

2. Prices and Payment

All prices on our website are inclusive of VAT. We offer various payment options, including credit cards, bank transfers, and other payment services available at checkout. Payment will be charged once your order has been confirmed.

3. Delivery

We deliver to all of Sweden and selected Nordic and Baltic countries. Delivery time depends on your location and the products ordered. The standard delivery time is 1-3 business days for Sweden and up to 10 business days for international deliveries. Shipping costs are calculated at checkout based on your delivery address and the weight of the order.

4. Delivery Options

We offer several delivery options, including home delivery and pickup points. You can choose the option that suits you best during checkout.

5. Shipping Costs

Shipping costs are automatically calculated at checkout based on your delivery address and the weight of the order. For orders over a certain amount, we may offer free shipping. This amount may vary depending on current promotions.

6. Right of Withdrawal and Returns

You have the right to cancel your purchase within 14 days from the date you received the item. If you wish to return an item, please contact us for further instructions. The items must be returned in unopened packaging and in the same condition as they were received. You are responsible for the return shipping cost unless the item is defective or incorrect.

7. Complaints

If an item is defective or if we sent the wrong product, please contact our customer service immediately. We will replace the item or refund you in accordance with applicable laws and regulations.

8. Liability

We are responsible for ensuring that the items are free of defects upon delivery and are delivered on time as stated on the website. If we are unable to deliver your order within the specified timeframe, we will inform you of the delay and provide you with the option to cancel the order or choose another delivery option.

9. Privacy and Security

We respect your privacy and follow all applicable laws to protect your personal information. All payment and personal information is processed with the highest level of security and is not stored on our server.

10. Changes to the Terms

We reserve the right to change these terms as needed. Changes will be posted on this page and will take effect immediately after they are published. We recommend that you regularly check this page to stay updated.

11. Contact

If you have any questions about our purchase and delivery terms, please contact us through our contact form on the website or using the contact details available on our contact page.