Frequently Asked Questions

Here we have collected our most frequently asked questions and answers so that you as our customer can quickly find the information you are looking for. If you cannot find the answer to your question, you are always welcome to contact us by phone or email.
How do I shop at Scandinavian Shine?

To shop with us, select the products you want to buy, add them to your cart, and then follow the instructions at checkout. You can pay via various payment options, and we will deliver to your address.

We deliver all over Sweden and to our Nordic neighbors, including Norway, Finland, Denmark, and the Baltics.

Delivery time is normally 1-3 business days depending on your location and the specifics of the order. If there are any delays, you will be informed.

To view your wishlists and purchase history, log in to your account and go to your profile. There you will find all your previous orders and saved products.

All prices on our website include VAT, so you always see the final price when you shop.

If you are not satisfied with your product, please contact us as soon as possible via customer service. We offer returns and complaints handling according to our policy, and we will ensure that your question is handled as quickly as possible.

All safety data sheets for our chemical products are available on the product page under the "Documents" tab or can be requested by contacting our customer service.